Archive for the ‘Technology’ Category

A day of digital detox

Wednesday, July 6th, 2011

Yesterday,  thanks to a Baby Bell conglomerate who shall remained unnamed, our office got an unintended retreat from our lifeline, the Internet.

For the first hour, sheer terror set in.  No email, no Facebook, no Twitter, no website access – the very tools of our trade were literally inaccessible.  By hour three, with a bevvy of IT and AT & T (whoops, spilled the beans) specialists working on our equipment like a fine-tuned team of neurosurgeons, panic had turned to acceptance.

Forced to work offline, some began writing, others reading printed materials and whitepapers long ago placed in the “Must Read” box.  Though disconnected from the 21st century, we connected with each other, our clients and our industry by makeshift methods our grandparents would have thought customary.

Yet an inexplicable calm and sense of accomplishment filled the air, even into hour five.  We had unintentionally yet successfully “unplugged” for the day. Instead of Armageddon, we experienced a temporary respite from the online hullabaloo.  We caught our collective breaths, read about advancements in our industry, brainstormed aloud and on paper, and recollected (or for the youngers, learned) what it was like to be marketers in the pre-digital era.

The Internet is back up today. While we’re all ecstatic to have the trappings of our modern workspace back, our unintentional day of surrender taught us that an occasional day spent unwired can be a beneficial and even necessary experience.

In fact, we can’t wait to tell everyone on Facebook about it!

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Don’t buy into the Facebook iframes hype–YET

Thursday, March 10th, 2011

Courtesy of blog.madarco.net

We have been diligently researching the Facebook switch on Friday from FBML to iframes.  Our advice?  Don’t panic. Static FBML will be around for awhile.

All this move changes is that developers and designers now need to know HTML and have access to a hosted site in order to make custom applications and graphics for your Facebook page. Most page owners don’t realize that this is simply a change in how the coding of a Facebook app (i.e. a custom page) works.  It’s a slow phasing out of Static FBML, Facebook’s proprietary application that allows users with little coding experience create custom tabs Facebook Pages.

With an iframe application, the main difference is that content must now be located within an HTML document that is hosted outside of Facebook’s servers—usually, your own website (although they can and should be hidden). An iframe is simply HTML code or “inline frame.”  Basically, customs apps will now be a hosted “web page” layered on top of your Facebook Page.  And your designer will need to know HTML.

There is already a lot of hype surrounding this change, and a lot of companies are trying to make money off of it, such as Wildfire and Involver, to name a few.  Don’t buy into the propaganda.  Remember that “Free for 3 months” is not ultimately free.

In fact, there’s even a possible SEO downside to switching to iframes. At present, search engines do not crawl content within iframes, so anchor text links on your existing FBML tabs will not be crawlable.  Unless something changes, iframes have absolutely no search engine value, and FBML does.

Your existing Static FBML tabs (like welcome pages and contests) will be fully supported by Facebook for a while. They can still be edited or replaced with new FBML code. No page owner with FBML-based apps needs to panic.  When your current FBML apps no longer serve your audience, that’s the time to look into iframes.  Right now, the cost of recoding into HTML and adding monthly hosting fees are too high to justify a switch.

For the near future, there is no reason we can see to upgrade existing static FBML tabs to iframes. Rest easy for now, Facebook  friends.

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Old news and the new 24/7

Tuesday, August 24th, 2010

The current plan to revive Newsweek plan is silly: reliance on a better look for the magazine, and offering discounts to subscribers who want to buy books. (Last I checked, Amazon.com offered major discounts on books — without having to subscribe to Newsweek. And they offered them as digital downloads, too.)

That’s essentially a 1907 model.

Newsweek’s only hope — after the new owner loses his pants, having already lost his shirt on it — is to make it immediate and interactive. NewsWEEK, aping  Time, was intended to encapsulate all the news in a timely fashion for busy people. People too busy to read 2-3 newspapers a day, as was the norm at the time. That was 1933.  Today, no one would wait a week to find out anything; that’s why the magazine’s best hope is in realizing that the news and information cycle is now 24/7 — 24 seconds, every 7 minutes — and that much of the news comes from individual users, not from press poobahs sitting on high.

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Social media impressions score big

Tuesday, April 20th, 2010

We all knew that social media was important and our friends and fans sharing and liking our posts was fabulous.

A report was released today from Nielsen and Facebook that confirms that social impressions are more than fabulous, they increase someone’s intent to purchase.

The Value of Social Media Ad Impressions” study measured the impact of 3 types of Facebook ads and how their coordinated usage affects ad recall, awareness and purchase intent. They “analyzed survey data from more than 800,000 Facebook users in response to more than 125 Facebook ad campaigns from 70 brand advertisers.”

Here are the three Facebook ads they looked at:

The study results showed how the combination of paid media (ads) and earned media (wall posts, likes, shares) significantly increased all three measurements (ad recall, awareness and purchase intent) than paid ads alone.

Combining paid media with earned media created:

  • 9% increase in awareness
  • 6% increase in purchase intent

These numbers are compelling. But what does it mean for your business?

People are influenced much more by their friends than our ads alone. Engaging in social media is your way to bridge the gap to share directly with your customers and, in turn, your customers’ network will grow your business.

Use ads in the right places to reach the right audience but be sure to engage with your customers where they are already (Facebook, Twitter, etc.). Create conversations and share relevant information that makes it impossible for your customers to not talk about you, like you and share your links.

Are you taking advantage of social media impressions?

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My own blank screen day

Saturday, April 3rd, 2010

Today, I experienced my own unintended blank screen day. For the first time in years, I spent 6 full hours without online access. Sure, I’ve spent 6 hours away from the Internet, but of my own choosing.  Today, silence was thrust upon me by the California desert and a mobile broadband card that can’t connect in this desolate terrain.

Now I know how addicts feel.  Other than for prolonged absences from Diet Pepsi, I’ve never experienced withdrawals like I did today.  Hello, my name Lisa and I am an Internet addict.

My job as a social media specialist notwithstanding, I use the internet in almost every facet of my life.  What do cook for dinner? FoodNetwork.com.  How to tie my son’s tie for a school event? YouTube.  Visiting east coast colleges with my son? CollegeWeekLive.com. I even solve stupid fights on Google, like a bet my husband had with his friend during the Olympics.  (How many Winter Olympics sports are there? Answer: 15).  That one actually cost me money.

How did we exist before we had the world at our fingertips?  As I ponder this  amidst the never-ending desert horizon—not a building or person in sight—it occurs to me that maybe we didn’t need to.

Here I sit in a car with my family, laughing about silly city names, admiring the beautiful native plants in bloom, and listening to rap music that gives me a headache but simultaneously exposes me to my kids’ minds. 

My phone isn’t ringing, and Skype isn’t sounding. I’m unplugged from the world wide web, but I’m totally tuned in to the world around me.

I could—and should—get used to this.

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Don’t stop playing in the middle of the game

Friday, March 19th, 2010

facebook_logo2While working on Counterintuity’s Facebook page yesterday, I happened upon a page we set up for a client.  Sadly, it hasn’t been touched since the day we finished a detailed marketing plan last summer.

This company is far from alone.  Though Facebook doesn’t release stats on inactive business (or personal) pages, I come across them daily.

To me, this is akin to training all season for the championship game and then dropping out in the first quarter.  Why would you spend all that (insert: time, money, effort, frustration) building a social media network and not use it?  Would you build a custom home and not move into it?

Facebook is free.  It’s easy.  And it tells people more about your business than you may realize.  A stale Facebook page says a) you’re no longer in business; b) you’re too busy to care about your fans or c) you don’t keep up with technology trends.  All three scenarios are troubling and lead me straight to your competitor(s).

Even if you’re not the cool kid on block-al la Victoria’s Secret PINK, consumers today expect you to be a player.   You don’t need a pimped-out Facebook or Twitter page just to stay in the game. 

Social media “housekeeping” should take small companies no more than 30 minutes a day, tops.  It can be done by anyone with knowledge of your company or products. Toss the excuses.  If you don’t have time, your secretary or intern does (and they’re probably young enough to understand the process).  Make a commitment now to spending time daily to keep your fans updated and engaged.

After all, if your online pages are slowly rotting away, then so is your reputation.

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Blippy

Thursday, March 11th, 2010

Let me get this straight.  Blippy.com, a new social media darling, wants me to sign up, enter my credit card information, and help me announce to the world my each and every purchase.  “Blippy is a fun and easy way to see and discuss what everyone is buying,” their slogan says. “Blippy provides transparency into normal everyday things.”  Passive sharing, they call it.

This is wrong on oh-so-many levels!

1. Why would anyone consider that my $7.58 spent at Subway today be considered newsworthy in any way?  Unless you own Subway stock, this tidbit is about as exciting as my Twitter “friends” who broadcast their daily coffee count each morning.  What could one possibly gain from knowing not only where I buy my java,  but what I spent on it?

2. Why would I give my credit card to a group of 20-something (if that) web developers who have dropped out of Stanford and are working out of a leaky basement in East Palo Alto?  I could trust a white-collar felon more than I’d trust a group of shabby, hungry frat boys looking for a meal ticket.

3. People can not only see how much the purchase cost, but also a detailed list of what was bought.  Sorry, but there are people I don’t want seeing “Rite Aid.  Feminine products. 4.92″

4. The Colbert report calls Blippy “More exciting than old receipts!”  ‘Nuff said.

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Has Social Networking Gone to the Dogs?

Saturday, May 9th, 2009

It was only a matter of time.  In this dog-eat dog world, there’s now a social networking site called Dogster for people who think their dogs are the cats meow.

The twist? The profiles are “written by” the pups, who befriend other “pup pals” nationwide. 

Since many dog owners treat their pets like people, pooch profiles shouldn’t be shocking. On Dogster, owners create pages for man’s best friend, uploading pictures, video, and stories. 

Sheba, a Maltese from Orlando, is an Aries who loves cuddling and hates Milkbones.  She’s on the prowl–looking for a mate–and wants to have children before her biological clock stops ticking. Her fido friend list includes a beagle from Montana who’s a member of groups like “Club Bellyrub.”

Other than pretending to be their pets, Dogster members can ask for or give advice, find pet resources, and chat with similar breeds.  Adoption is also facilitated.

Social networking: It’s definitely a dog’s life!

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Writing on walls

Monday, April 27th, 2009

We write on the walls all the time (albeit on jumbo Post-It pads). It’s a great way to freeflow ideas — for designs, for campaigns, for new initiatives.

Because those 3′ x 2′ Post-It pads are portable, we’ve used them on client engagements both local and out of state. But for projects in the office, I’m thinking maybe all we need is a new paint job. With the stuff in this video.

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Defining the demographic

Friday, March 13th, 2009

Google is refining AdSense. The goal: more relevance, and more mutual benefit (for advertisers and users).

Note, in the third paragraph, how Google (like Facebook) identifies affinity groups, which allows businesses/groups/organizations to market accordingly. They look at how people use their services, and then place ads accordingly.

Traditional print media like your fading friendly neighborhood newspaper, by contrast, make assumptions about who readers are, then occasionally surveying (phone calls, mailed response) to corroborate their assumptions. Not as reliable because the penetration isn’t as deep and the outreach is only occasional.

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